Shipping policy
Shipping Policy
Processing Time All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or public holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days. We will notify you via email if there is a significant delay.
Shipping Rates & Delivery Estimates Shipping charges are calculated and displayed at checkout. Estimated delivery times after dispatch are:
- Standard Shipping: 7–14 business days
- Expedited Shipping: 3–7 business days (where available)
Delivery times are estimates and not guaranteed. Actual delivery may vary due to carrier delays, customs processing, or other factors outside our control.
International Shipping We ship internationally. Please note that international orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer. We are not responsible for delays caused by customs.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at [your email address] within 7 days of the expected delivery date. We will work with the carrier to resolve the issue.
Contact Us For any shipping-related questions, please reach out to us at [your email address] or through our contact page.